Subject: RE: Late collection: Case id - 1581884 Order ID: 6226550427
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Mohd Imran <[email-masked]>, Malik Ismail <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 7 Nov 2020 04:56:00 +0000

Hi Shakeeb,

Would suggest to recreate return. Item can no longer be received in store.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, November 7, 2020 7:40 AM
To: Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late collection: Case id - 1581884 Order ID: 6226550427

External email sender, please take precaution.
Hi Team,

Please check on the case below and advise.

Regards
Shakeeb

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 20, 2020 7:29:14 PM
Subject: Late collection: Case id - 1581884 Order ID: 6226550427

Hi Team,

The return request was raised on 9/28/2020 and the collection is pending since then now customer has informed that he wants to return the item at the store and the current tracking status is - Invalid

Problem Statement: Late Collection

Order Date : 23-Sep-2020

Case id - 1581884
Order ID: 6226550427
Tracking ID: 46283498380
Assistance Required: Need Urgent Collection

Issue Description: The return request was created on 9/28/20 4:55 PM and till now the item has not collected from the customer so kindly arrange the collection on priority basis.

Regards,

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