Subject: Re: amount was deducted
From: Shakeeb Arsalan <[email-masked]>
To: Abdulqader Ahmed <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 6 Nov 2020 21:17:24 -0700 (MST)

It has been added to the KW finance tracker https://docs.google.com/spreadsheets/d/1cRAuv2oTjUALyf3DuS_AWpQZTdrAVrEY/edit#gid=989745667 

Please note that we add Knet cases to this sheet only when the order NO is not available on hybris 

From: "Abdulqader Ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Wednesday, October 21, 2020 3:19:59 AM 
Subject: amount was deducted 

Hi Team, 
#1546752 
With reference to email address: [email-masked] , Customer is complaining that an amount was deducted on 07 Sep , 2020 however as per our records, no order was placed on that date. 

Customer provided the statement as attached. 

Kindly look into this and do the needful. 

Thanks, 
Abdulqade