Subject: Refund not processed(9604506371)
From: Abhishek Bargaonkar <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 6 Nov 2020 11:59:48 -0700 (MST)

Problem Statement: Refund Not Processed 
Order Date : 24-Sep-2020 
Order ID: 9604506371 
Return Tracking ID: 46038747145 
Assistance Required: Need Urgent refund 

Issue Description: Customer raised a return request for 01 item and as per customer she handed over all this item to 162649838 - - Kolcraft Tiny Steps 2-in-1 Activity Centre with Toys the courier team and as per the courier team they delivered the items to the warehouse on Sep 30, 2020. 

As per the hybris the return request is generated for this item 161224593 - - Juniors Car Seat Cover by Our calling team. 

So we request you to check under RMA 1000019126 have you received item 162649838 - - Kolcraft Tiny Steps 2-in-1 Activity Centre with Toys in our warehouse. 

Kindly look into this and do the needful. 

Regards, 
Abhishek