Subject: Re: Refund follow up! // 6219970873 // 1568308
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 6 Nov 2020 04:07:12 -0700 (MST)

Hi Team, 

Refund is pending for a long time. Kindly update us. 

Thanks, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, 19 October, 2020 17:51:13 
Subject: Refund follow up! // 6219970873 // 1568308 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Aug 30, 2020 

Order ID: 6219970873 
Return Tracking ID: 46178325362;I13E729 
Assistance Required: Need refund to customer 
RMA: 24147298 

Issue Description: Customer raised a return request for 1 item and handed over to the courier team. Tracking status shows that items returned to Warehouse, however customer didn't received the refund. 

Child ticket: 1578251 has been crested, however no response received from the team. 

Kindly look into the issue and refund the customer 

Regards, 
Nitesh