Subject: Re: Refund followup! // 7406346803 // 1558887
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 6 Nov 2020 03:46:38 -0700 (MST)

Hi Team, 

Any update on this case? 

Thanks, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 29 October, 2020 09:58:08 
Subject: Refund followup! // 7406346803 // 1558887 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Oct 4, 2020 

Order ID: 7406346803 
Return Tracking ID: 45444148853 
Assistance Required: Need refund to customer 
RMA: 1000051736 

Issue Description: Customer raised a return request for 1item and handed over to the courier team under tracking number: 45444148853, which was associated with order number: 7404439663. Tracking status shows that items returned to Warehouse, however customer didn't received the refund. 

Child ticket: 1606008 has been created, however no update received. 

Kindly look into the issue and refund the customer 

Regards, 
Nitesh