Subject: Collection Delay - 6225868364
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>, [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 6 Nov 2020 03:20:51 -0700 (MST)

Hi Team, 

AWB: 46376172964 

Kindly contact customer on below details on priority and arrange collection with the customer: 
Affan Javid 
+966546450009 
Saudi German Hospital Aseer 
4267, Hijlah, Khamis Mushait 62451 7342 
Atud 
Khamis Mushait 
Saudi Arabia (SA) 

We have created multiple AWB since September and provided them but no collection reference is getting assigned since then. 

@dxbteam: Please assist in getting the collection arranged, no response from Aramex since last 4 days and also when we have already mentioned them no collection reference has been assigned to the request and have shared with the customer details, they are still not arranging the collection. Customer is reporting they have not received any contact from Aramex. This is pending since September. 

Thank you for your help! 

Regards, 
Apoorv