Subject: Re: Amount Deducted Twice // [email-masked]
From: Shakeeb Arsalan <[email-masked]>
To: Ebrahim <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 5 Nov 2020 23:07:29 -0700 (MST)

it has been added to the KW finance tracker : https://docs.google.com/spreadsheets/d/1cRAuv2oTjUALyf3DuS_AWpQZTdrAVrEY/edit#gid=989745667 

Please note tha we add Knet cases to this sheet whenever there is no Order ID only 

From: "Ebrahim" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, November 6, 2020 2:35:15 AM 
Subject: Re: Amount Deducted Twice // [email-masked] 

Hi Team, 

Any updates? 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 22 October, 2020 01:11:14 
Subject: Re: Amount Deducted Twice // [email-masked] 

Hi Team, 

Any updates? 

Regards, 
Ebrahim Hageb 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Mustafa chakki" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Ebrahim" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "harish thakor" <[email-masked]>, "anju john" <[email-masked]> 
Sent: Tuesday, 20 October, 2020 07:37:13 
Subject: Re: Amount Deducted Twice // [email-masked] 

Hi Mustafa, 

Kindly assist us on the below case. 

Regards, 
Fauzan 

From: "Seeta Seeta" <[email-masked]> 
To: "Mustafa chakki" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Ebrahim" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "harish thakor" <[email-masked]>, "anju john" <[email-masked]> 
Sent: Thursday, October 15, 2020 7:47:47 PM 
Subject: Re: Amount Deducted Twice // [email-masked] 

Hi team, 

Please assist in closing the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 26 September, 2020 16:58:18 
Subject: Amount Deducted Twice // [email-masked] 

Hi Team, 

Customer's email: [email-masked] 

The customer is claiming that the amount has been deducted twice, and shared with us the proof PFA as he p rovided both transaction IDs: 
025133033470 
025111031461 

Need your assistance. 
Please refund if the amount has been deducted. 

Regards 
Ebrahim Hageb