Subject: Re: Refund Not Processed 6232572926
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mohammad Shafeeque <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 5 Nov 2020 23:04:29 -0700 (MST)

Hi Team, 

Please assist regarding the following concern. 

Regards 
shakeeb 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, October 28, 2020 8:05:03 PM 
Subject: Refund Not Processed 

Hi Team, 

Problem Statement: Refund Not Proccessed 

Order Date : 13/10/2020 

Order ID: 6232572926 
Return Tracking ID: 46287803575 
Assistance Required: Refund not processed 

Issue Description: Customer raised a return request for 1 item and as per customer she/he handed over 1 items to the courier team. 

but according to the hybris the refund has not been process for items, So we request you to check under RMA 1000074633 how many item has been received in our warehouse and process the refund. 

Regards, 
Shafeeque