Subject: Re: Cancelled RMAs / Refund Return Process 2000319848
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mohammad Musaed <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 5 Nov 2020 22:50:54 -0700 (MST)

Hi Team, 

Please check the below concarn and advise. 

Regards 
Shakeeb 

From: "Mohammad Musaed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, November 6, 2020 8:33:15 AM 
Subject: Refund Return Process 

Hi Team, 

Subject : Refund Process 

Problem Statement – Refund Issue 
Order No : 2000319848 
AWB - 43820980965 & 43820985084 Through AWB we can see that the returned items have delivered on your end. 
Canceleed RMAs : 1000098274 & 1000098409 
Returned Items IDs = 161859766 & 162105813 
Assistance Required – Need Refund Initiation 

Please check on this and initiate the refund ASAP, as the RMAs have been cancelled. 

Regards, 
Tawfik