Subject: Refund to be process(6215536851)
From: Abhishek Bargaonkar <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 5 Nov 2020 15:21:16 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : 12-Aug-2020 
Order ID: 6215536851 
Return Tracking ID: 46173061863 
Assistance Required: Need Urgent refund 

Issue Description: Customer raised a return request for 05 item and as per customer she handed over all 05 items to the courier team and as per the courier team they delivered the items to the warehouse on Aug 31, 2020. 

But according to the hybris the refund has been not processed for 05 items, So we request you to check under RMA 24219001 how many item has been received in our warehouse. 

Regards, 
Abhishek Borgaonkar