Subject: Re: Payment Issue//Order ID: 6226581530
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 5 Nov 2020 14:14:19 -0700 (MST)

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 1 November, 2020 22:50:26 
Subject: Re: Payment Issue//Order ID: 6226581530 

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Mohd Imran" <[email-masked]> 
To: "Olm Riyadh" <[email-masked]>, "Ramesh Gottimukkala" <[email-masked]> 
Cc: "Ebrahim" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, 25 October, 2020 12:46:49 
Subject: RE: Payment Issue//Order ID: 6226581530 

Hi [ mailto:[email-masked] | 
@Olm Riyadh ] , 

Please help us to get this issue closed. 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Fauzan Ahmad . Musalman <[email-masked]> 
Sent: Saturday, October 24, 2020 6:44 AM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Ebrahim <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]> 
Subject: Payment Issue//Order ID: 6226581530 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

Kindly assist us on the below case. The delivery man has not given the change to the customer (3SAR). We have escalated to LMG team to assist in the same but we have not got any update. Kindly look and help us. 

Regards, 

Fauzan 

From: "Ebrahim" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, October 23, 2020 2:14:36 AM 
Subject: Payment Issue//Order ID: 6226581530 

Hi Team, 

Problem Statement: Payment Issue 
Order Date : Sep 23, 2020 
Order ID: 6226581530 
Tracking ID: FC09230002744 

The customer is complaining that the courier person did not return the change which is a sum of 3SAR, The customer is chasing us the balance, Kindly look into the matter and do the needful. 

Regards, 
Ebrahim Hageb 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com