Subject: Re: Amount Deducted Twice
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Thu, 5 Nov 2020 14:09:32 -0700 (MST)

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Akshay Berry" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, "Mustafa chakki" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Ebrahim" <[email-masked]>, "harish thakor" <[email-masked]>, "anju john" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Saturday, 24 October, 2020 08:36:46 
Subject: Re: Amount Deducted Twice 

Hi Team, 

Kindly assist us on the below case. 

Regards, 
Fauzan 

From: "Akshay Berry" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, "Mustafa chakki" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Ebrahim" <[email-masked]>, "harish thakor" <[email-masked]>, "anju john" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Thursday, October 15, 2020 8:41:01 PM 
Subject: RE: Amount Deducted Twice 

[ mailto:[email-masked] | @Mustafa Chakki ] [ mailto:[email-masked] | 
@Rashid Gafoor  Kaskar ] Please advise. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Apoorv Joshi <[email-masked]> 
Sent: Thursday, October 15, 2020 5:55 PM 
To: Akshay Berry <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>; Mustafa Chakki <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Ebrahim <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>; seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: Amount Deducted Twice 

External email sender, please take precaution. 

Hi Akshay, 

Kindly advise if there is any update on this case. Thank you for your help! 

Regards, 

Apoorv 

From: "Akshay Berry" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Rashid Gafoor Kaskar" < [ mailto:[email-masked] | [email-masked] ] >, "Mustafa Chakki" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Ebrahim" < [ mailto:[email-masked] | [email-masked] ] >, "Harish Thakor" < [ mailto:[email-masked] | [email-masked] ] >, "anju john" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 10 October, 2020 13:45:14 
Subject: RE: Amount Deducted Twice 

Hi [ mailto:[email-masked] | 
@Rashid Gafoor  Kaskar ] / [ mailto:[email-masked] | 
@Mustafa Chakki ] , 

Please update if this is resolved. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, September 13, 2020 2:02 PM 
To: Rashid Gafoor Kaskar < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Ebrahim < [ mailto:[email-masked] | [email-masked] ] >; Harish Thakor < [ mailto:[email-masked] | [email-masked] ] >; Anju John < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Amount Deducted Twice 

External email sender, please take precaution. 

Hi Rashid, 

Waiting for your advise. 

From: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Rashid Kaskar" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Ebrahim" < [ mailto:[email-masked] | [email-masked] ] >, "Harish thakor" < [ mailto:[email-masked] | [email-masked] ] >, "anju john" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, September 8, 2020 4:01:36 PM 
Subject: Re: Amount Deducted Twice 

Hi Team, 

Need your assistance in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ebrahim" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, September 8, 2020 2:33:22 PM 
Subject: Amount Deducted Twice 

Hi Team, 

Customer's email: [ mailto:[email-masked] | [email-masked] ] 

The customer is claiming that the amount has been deducted twice, and shared with us the proof PFA as he provided both transaction IDs: 

025233001112 

025240001307 

Need your assistance. 
Please refund if the amount has been deducted. 

Regards 
Ebrahim Hageb 

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