Subject: Re: Refund Not Processed//Order ID: 6223591277
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 5 Nov 2020 13:37:20 -0700 (MST)

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 1 November, 2020 23:45:43 
Subject: Refund Not Processed//Order ID: 6223591277 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Sep 12, 2020 
Order ID: 6223591277 
Tracking ID: 622359127722999991 

Assistance Required: Need refund for customer. 

Issue Description: the status on hybris is in NOT_PICKED and we can not see any refund or RMA for the order as it not picked up. 
Kindly process the refund asap . 

Regards, 
Ebrahim Hageb