Subject: Re: Refund not processed
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 5 Nov 2020 13:29:37 -0700 (MST)

Hi Team, 

Problem Statement: Refund not processed 

Order Date: Sep 20, 2020 
Order ID: 6225878070 
Tracking ID: 46282300352 
RMA ID: 1000015113 
child ticket: 1583728 

Assistance Required: Need Urgent Refund 

Issue Description: The customer created a return request on 25 Sep 2020 by the tracking ID (46282300352) the items have been collected by the Aramex team and delivered to the warehouse so we request to initiate the refund of this RMA( 1000015113) ASAP on your priority basis. 

Regards, 
Shafeeque 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, October 24, 2020 3:37:24 PM 
Subject: Refund not processed 

Hi Team, 

Problem Statement: Refund Issue 

Order Date: Sep 20, 2020 
Order ID: 6225878070 
Tracking ID: 46282300352 
RMA ID: 1000015113 

Assistance Required: Need Urgent Refund 

Issue Description: The customer created a return request on 25 Sep 2020 by the tracking ID (46282300352) the items have been collected by the Aramex team and delivered to the warehouse so we request to initiate the refund of this RMA( 1000015113) ASAP on your priority basis. child ticket created but no action has been taken. 

Regards, 
Shafeeque