Subject: Technical Issue//Order ID: 8210674275
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 5 Nov 2020 08:44:05 -0700 (MST)

Hi Team, 
Problem Statement: Technical Issue 

Order Date : Oct 28, 2020 
Order ID: [ callto:9606721769 | 8210674275 ] 
Tracking ID: NA 

Issue Description : The Customer placed the order on Oct 28, 2020 , and it is pending since then. 

Case History : The customer reached out to us on Nov 04 , 2020 , and since then the issue has been escalated to the warehouse team and they have told that the order under process due to technical error we will process ASAP. 
PFB the attached screenshot of the response from warehouse. 

Assistance Required : We request you to look into this concern and help us to resolve the case on ASAP. 

Regards, 
Ebrahim Hageb