Subject: Undelivered Mail Returned to Sender
From: [email-masked] (Mail Delivery System)
To: [email-masked]
Date: Thu, 5 Nov 2020 05:56:27 -0700 (MST)

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                   The mail system

<[email-masked]>: lsmindia.com

Subject: Order not delivered (RTO)
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Stephanie Escarpe <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Ebrahim <[email-masked]>, Abdulqader Ahmed <[email-masked]>
Date: Thu, 5 Nov 2020 05:56:26 -0700 (MST)

Hi Team. 

Problem Statement: Order not delivered (RTO) 
Order Date : Sep 8, 2020 
Order ID: 6222396769 
Tracking ID: S002326455964 
Assistance Required: Need Urgent Refund. 
Issue Description: The order was placed on Sep 8, 2020 , and shipped with Shipa under tracking ( S002326455964 ). Now as per Shipa website the shipment has been returned to WH on Sep 27, 2020 . but in hybris the status is still in transit. Kindly check and assist us to mark the order as NDR and process the refund for customer asap. 

Thank you for your help. 

Regards, 
Fauzan