Subject: RE: Order to be marked as not picked and refund to be process(9604804656)
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 5 Nov 2020 12:34:21 +0000

Hi Fauzan,

If order is in the store, they should update this.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Thursday, November 5, 2020 3:08 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Abhishek Bargaonkar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Order to be marked as not picked and refund to be process(9604804656)
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly assist us on the below case.

Regards,
Fauzan

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 5, 2020 5:12:38 AM
Subject: Order to be marked as not picked and refund to be process(9604804656)

Hi Team,

Problem Statement: Order cancellation request
Order Date : Sep 25, 2020
Order ID: 9604804656
Tracking ID: 960480465699990001
Assistance Required: Need Urgent cancellation
Store code: Splash 21150
Issue Description: The order is showing ready for pickup, however, customer do not want this order now and asked us to cancel the order as soon as possible.

Kindly assist us in marking order as not collected and in processing refund. Added in new order cancelation sheet also, response received cannnot be cancelled.

Regards,
Abhishek Borgaonkar

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