Subject: FW: Arabic Language Test - Hamzah Aljawfi
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>
Date: Thu, 5 Nov 2020 10:01:18 +0000

Fauzan please check Arabic

From: Hamzah Aljawfi <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 5 November 2020 at 1:55 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Arabic Language Test - Hamzah Aljawfi

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    Hamzah Aljawfi    /  (0091) 8427039233    / [email-masked]<mailto:[email-masked]>
Whats your first language       Arabic
Please answer in grammatically correct ENGLISH the following situation: You are working for a car company as sales representative. You have a visitor in showroom who wishes to purchase a car. What 5 questions would you ask the visitor to determine what would be a good choice for that customer?  I would make sure he will be feeling comfortable and ask him the following questions:

1. Sir, what would you like to drink?
2. Whoul you mind telling me if you want a second hand or a brand new car?
3. What model are you interested in?
4. What's your favourite colour?
5. Will you pay in whole or in portions?
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words     I am Hamzah from Yemen, I left Yemen, in 2013 to do Bachelor of Computer Applications in Osmania University, Hyderabad, I moved to Punjab in 2016 to do Masters of Information Technology in LPU, I graduated from LPU in 2018 and since then I have been working as business representative in multiple Important and export companies, in my free time I work as a freelancer, I do translation, transcription (Arabic and English), content writing, marketing and web developing.
I taught Arabic language grammar and English language grammar to Arabian students online.
In ARABIC: What according to you is the difference between good and great customer service?     الفرق بين خدمة العملاء الجيدة والرائعة، هو أنه في حالة خدمة العملاء الجيدة يقتنع العميل بالخدمة ولكنه قد يبحث عن خدمة أخرى أفضل منها وما إن يجدها حتى يستبدل الذي هو خير بالذي هو أدنى.
أما في حالة خدمة العملاء الرائعة فإن العميل يكون في غاية الرضى عن الخدمة ويكون في غاية السعادة بالتعامل مع الشركة وسيقترحها لغيره من العملاء.
Please answer this question in ARABIC: In 5 sentences please explain what makes you the right candidate for customer service job.       1.
لدي المهارات اللغوية اللازمة للعمل في اللغتين العربية والإنجليزية.
2.
لدي مهارات التواصل اللازمة للنقاش والتفاوض مع العميل.
3.
لدي خبرة المفاوضة والنقاش الموضوعي وهذه المهارة اكتسبتها من خلال مجالات العمل السابق.
4.
لدي معرفة كافية بكيفية عمل مراكز الاتصال وما تحتاجه من مهارات لهذا العمل.
Please answer this question in YOUR LANGUAGE: In 200 - 500 words. You need to introduce your favourite car to the visitor in the showroom. How would you do that?       My favourite car is Renault Trezor:
It's been tested to go from 0 to 100 kmps in less than 4 seconds.
It's the most beautiful car in the world.
It's one of the most advanced concept cars in the world.
The engine is super powerful.
It's the design of beauty with that shape and red romance colour.
With its predominant red colour, the interior design of Renault TREZOR Concept is sensual and welcoming.
It's fully functional.
The skin is covered with honeycomb structure wich gives it a different car look which implies an out of the box thinking of design.