Subject: Re: Refund not processed
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Samer Salmeh <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 5 Nov 2020 01:30:17 -0700 (MST)

Hi Team, 

Please assist in closing the below case. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Samer Salmeh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 29 October, 2020 17:20:15 
Subject: Refund not processed 

Hi Team, 

Order Id: 9795955448 
Ticket Id: 1492924 
My Ticket: 1619318 

Issue Description: The return request has been raised and collected and the warehouse received the products but after 1.5 month there is no refund. 
someone work on this ticket before and raised child ticket 1492924, but till now there is no refund. 

Kindly check and advise. 
Regards,