Subject: refund return process
From: Mohammad Musaed <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 4 Nov 2020 19:25:18 -0700 (MST)

Hi Team, 

Order number : 6232167081 
Item id :162105102 - - Jane Shilton Tote Bag with Detachable Strap 

The customer returned one item to store , he got a receipt to refund the amount to his card and there is no RMA also 
there is no option to create RMA . 

Regards, 
Tawfik