Subject: Re: Complaint Against Store / [email-masked]
From: Rehan Khan <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Wed, 4 Nov 2020 12:35:11 -0700 (MST)

Hi Team, 

The case has pending since 1 month but still the case has not resolved so we request you please do the needful and help us to close this case as soon as possible. 

Regards 
Rehan 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 21 October, 2020 20:20:49 
Subject: Complaint Against Store / [email-masked] 

Hi Team, 

Customer visit to the MAX store. He purchased some items from the store. Unfortunately, in the store the attitude of the staff was so bad. 
The customer tried to check the pant so the staff of the store used a word that " you are not on a road and you have done disaster ". The staff person also said to the customer that he will bring a security man to kick him out of the shop. The customer is requesting for the serious action. 
We've escalated to the concern team in MAX but still there was no update, so we request you please do the needful as the customer is chasing us. 

Customer also provided us the tax invoice of his order, so please find the attached file. 

Store name - MAX Al Fanar Mall Rakah (KSA) 

Customer name - Yousaf khan 
Mobile number - +96650942822 
Email ID: [email-masked] 

Ticket number - 1530907 

​We are looking forward to your reply. 

Regards 
Rehan