Subject: Refund Not Processed// 2000257000, 2000263729
From: Algaili Ahmed <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 3 Nov 2020 19:30:33 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Oct 6, 2020 
Order IDs: 2000257000, 2000263729 
Return Tracking ID: 45359995925 
Assistance Required: To process the refund. 

Issue Description: The customer shared us the acknowledgement reciept photo and she said the returned items for the above orders have been collected under the same AWB# 45359995925 kindly confirm us did you received these items so that the refund will be processed asap under RMAs 1000063031, 1000064864 . 

Note: Child ticket created and updated on the sheet. 

Regards, 
Algaily.