Subject: Refund Not Processed
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 3 Nov 2020 14:12:48 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : 24/09/2020 

Order ID: 6227073538 
Return Tracking ID: FP09250001147 
Assistance Required: Refund not processed 
Child Ticket No: 1621590 

Issue Description: Customer raised a return request for 1 item and as per customer she/he handed over 1 items to the courier team. 

but according to the hybris the refund has not been process for items, So we request you to check under RMA 1000079194 how many item has been received in our warehouse and process the refund. 

Regards, 
Shafeeque