Subject: Re: Child ticke...No respone
From: Samer Salmeh <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 3 Nov 2020 09:32:44 -0700 (MST)

Hi Team, 

Any update? 

Problem Statement: Refund Not Processed 
Order Date : Sep 27, 2020 
Order ID: 6228050577 
Return Tracking ID: 46284312126 
RMA : 1000026623 
Assistance Required: Process the refund as soon as possible. 
Issue Description: Customer raised a return request for one item. We have checked with the tracking number that the items have been delivered to the warehouse on 07 Oct 2020 but according to the hybris the refund has been not processed yet, So we request you to check under RMA 1000026623 and kindly process the refund as soon as possible. 

Kindly note, we have escalated to Wh under ticket 1597618 since 8 days ago, there is no respone. 

Kindly check it and advise. 

Regards, 

From: "Samer Salmeh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, November 3, 2020 10:01:04 PM 
Subject: Re: Child ticke...No respone 

Hi Team, 

Any update?? 

From: "Samer Salmeh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, October 26, 2020 5:58:20 PM 
Subject: Child ticke...No respone 

Hi team, 

Problem Statement: Refund Not Processed 
Order Date : Sep 27, 2020 
Order ID: 6228050577 
Return Tracking ID: 46284312126 
RMA : 1000026623 
Assistance Required: Process the refund as soon as possible. 

Issue Description: we have esclated to Wh under ticket 1597618 since 8 days ago, there is no respone. 

Kindly check it and adviase. 

Regards,