Subject: RE: RE: Order status updation - 9604272598
From: Jessie Caparas <[email-masked]>
To: FarEye Support <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Vishwajeet Singh <[email-masked]>, seeta.seeta <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Tue, 3 Nov 2020 16:15:00 +0000

Thanks!

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: FarEye Support <[email-masked]>
Sent: Tuesday, November 3, 2020 2:53 PM
To: Jessie Caparas <[email-masked]>
Cc: [email-masked]; Escalations Dxbteam <[email-masked]>; Vishwajeet Singh <[email-masked]>; seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; Jessie Caparas <[email-masked]>
Subject: Re: RE: Order status updation - 9604272598

External email sender, please take precaution.
Dear Jessie,

As per your concern, we have successfully updated the shared shipments as "RTO". Request you to please check and confirm the same.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/d1f4d07c2afa46fe359d7cc3df07155496002d5a346ba5097f0d4b6be51a851a<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2Fd1f4d07c2afa46fe359d7cc3df07155496002d5a346ba5097f0d4b6be51a851a&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C376afafd1ce54685255108d87fe69ed7%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637399975793802546%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=LZJIBPtYwl5UDjile7yZPiz26btE5gLB5v64l2KC7mA%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C376afafd1ce54685255108d87fe69ed7%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637399975793802546%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=7niGatUalfWQaLFU2vhxu9QWgpFLnm%2BdbD6Pa3xN%2Fx4%3D&reserved=0> to check the details.
Thanks,
Vikash Kumar,
Technical Engineer

FarEye- Enabling Digital Logistics<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C376afafd1ce54685255108d87fe69ed7%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637399975793812498%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=f8CBpFCRP6AKIVUtuu5eCJBhIMGQCuk6LO0Ar6YBCKU%3D&reserved=0>
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Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.
On Mon, 2 Nov at 3:12 PM , Vishwajeet Singh <[email-masked]> wrote:
Dear @FarEye Support<mailto:[email-masked]> Team,

Pl update the status..

Regards,
VJ
Supply Chain || Landmark Group
Landmark Tower, 18th Floor , Dubai Marina
UAE M     +971-585429874
UAE P      +971-45174259
KSA M     +966-596014307

From: Jessie Caparas <[email-masked]>
Sent: Monday, November 2, 2020 1:27 PM
To: Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Vishwajeet Singh <[email-masked]>; FarEye Support <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Asjad Hussain <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: RE: Order status updation - 9604272598
Importance: High

Hi Team,

Please initiate RTO.

Date : Wednesday, October 14, 2020 12:11:37

There is no record found in the portal.

For your approval @Vishwajeet Singh<mailto:[email-masked]>

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, October 31, 2020 7:58 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Asjad Hussain <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>
Subject: Order status updation - 9604272598

External email sender, please take precaution.
Hi Team,

Please assist in updating the status to NDR on the below case. As per Fetchr tracking items are returned to us.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, October 31, 2020 8:01:53 PM
Subject: update/ 9604272598

Hi Team,

Problem Statement: update
Order Date : Sep 22, 2020
Order ID: 9604272598
Tracking ID: 3413631730183
Assistance Required: Need Urgent update

Issue Description: The order is returned to the client but it is not marked as NDR.
Kindly do the needful.

Regards,
Asjad.

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C376afafd1ce54685255108d87fe69ed7%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637399975793832412%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=9yeC7NaCL4AozRQtt4%2B4VzktWMJhtsvBoegARTSYysA%3D&reserved=0>
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com