Subject: Return collection Pending // 9609595698
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 3 Nov 2020 08:23:04 -0700 (MST)

Hi Team, 

Problem Statement: Tracking not generated 

Order Date : Oct 22, 2020 

Order ID: 9609595698 
Return Tracking ID: NA 
Assistance Required: Need refund to customer 
RMA: 1000125213 

Issue Description: Tracking number is not generating under the mentioned order and RMA. As per the Jira, they've asked to contact the OMS team. Return collection is pending for a long time. 

Kindly look into the issue and do the needful. 

Regards, 
Nitesh