Subject: New Reply Received - Conversation with وفاء
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 03 Nov 2020 13:34:15 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Conversation with وفاء  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Done </div>
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<div>From: Qazi Mohammed &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, November 02, 2020 3:47 PM<br>
<b>To:</b> Manager Tabukpark &lt;[email-masked]&gt;; Centrepoint Tabukpark &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Aravinth Muthukumar &lt;[email-masked]&gt;; Soni Kumar &lt;[email-masked]&gt;; Anwar Abdullah &lt;[email-masked]&gt;;
 Mohamed Shamroz Musthary &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#1639334] - Conversation with - Order ID: 6223931230 <span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif'>
وفاء</span>
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<div class="MsoNormal">Dear <a id="OWAAM2CE9B0791F8049D89C7AFA6F497A12B1" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Tabukpark</span></a>,</div>
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<div class="MsoNormal">Why still this order not marked as uncollected.</div>
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<div class="MsoNormal">Can you mark this order as uncollected. </div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Order Date :
<strong><span style='font-family:"-apple-system",serif'>Sep 14, 2020</span></strong><br>
Order ID: <strong><span style='font-family:"-apple-system",serif'>6223931230</span></strong><br>
Store Code: <strong><span style='font-family:"-apple-system",serif'>Babyshop21451</span></strong></span></div>
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<div class="MsoNormal"><img width="1403" height="109" style="width:14.6145in;height:1.1354in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE2Mjc0NjQwOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.I8I5uTfO6dHFuhuPX0Sepd4mYnHv6PSRo8vIGhiYVTY"></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, November 02, 2020 11:29 AM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anwar Abdullah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Aravinth Muthukumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Soni Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#1639334] - Conversation with <span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif'>
وفاء</span>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>ticket
</span><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F1639334&amp;data=04%7C01%7Cmanager.tabukpark%40landmarkgroup.com%7C6dcfeebe9e604e1f423808d87f2d5540%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637399179972151413%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=MrBU5zOhnW1rpc8sjzz74VrT9%2FwZT5Lkz2M2EYvBu2g%3D&amp;reserved=0" rel="noreferrer"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>#1639334</span></a><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,<br>
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Problem Statement: C&amp;C not cancelled<br>
Order Date : <strong><span style='font-family:"-apple-system",serif'>Sep 14, 2020</span></strong><br>
Order ID: <strong><span style='font-family:"-apple-system",serif'>6223931230</span></strong><br>
Store Code: <strong><span style='font-family:"-apple-system",serif'>Babyshop21451</span></strong><br>
Tracking ID: <strong><span style='font-family:"-apple-system",serif'>622393123023999991</span></strong><br>
Issue Description: The order was placed on <strong><span style='font-family:"-apple-system",serif'>​Sep 14, 2020</span></strong> and till now the status is ready for pickup. customer want to cancel the order and get the refund. Kindly check and cancel the order.</span></div>
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Regards,<br>
Fauzan</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>1639334:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1639334