Subject: RE: Pending order(9768042793)
From: Vaibhav Ohri <[email-masked]>
To: Jessie Caparas <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 3 Nov 2020 10:45:40 +0000

Hi Jessie

The Fareye software has only 3 months old data.

Will raise it to the Fareye team to get the tracking details of this order.

Regards

Vaibhav Ohri

From: Jessie Caparas <[email-masked]>
Sent: Tuesday, November 03, 2020 2:32 PM
To: Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Vaibhav Ohri <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Abhishek Bargaonkar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: RE: Pending order(9768042793)
Importance: High

@Vaibhav Ohri<mailto:[email-masked]>

Can we check on this?

Its pending from January with no tracking records.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, November 3, 2020 2:14 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>
Subject: Re: Pending order(9768042793)

External email sender, please take precaution.
Hi Team,

Please assist in investigating the below case. The order has been placed in January and there are no updates on tracking still.

Escalating this directly for assistance as the order is pending since very long time.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, October 28, 2020 1:22:34 PM
Subject: Pending order(9768042793)

Hi Team,

With reference to order number 9768042793 and awb FP0122000131.

Customer placed order on Jan 21, 2020 and order is showing shipped on Jan 22, 2020. As per the AWB ther is no record shwoing in the Fareye traking website.

Customer is asking us for the order updates.

Kindly look into this and advise for the further process.

Regards,
Abhishek Borgaonkar

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