Subject: Re: Re: Order Status Updation - 6480046263
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 03 Nov 2020 08:55:01 +0000

Dear Apoorv,     Please reply if you have any query or confusion. If not we would request you to allow us for the case closure. Should we not hear from you in the next business day we will proceed with the ticket closure.         You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/e22c8445dd65d0218e36c361e71eee65e08f93975b753ba9a2dd64526aa66340 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.    Thanks and Regards,     Nishant Kamal Technical Engineer | FarEye           Call: +91 70-6595-6595  || www.getfareye.com        Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Sat, 31 Oct at 12:41 AM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Apoorv, 
   
 The shared AWB has already been archived in our system hence no further status can be processed for the same. Request you to connect with the LMIT team for further queries.  

   
 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/e22c8445dd65d0218e36c361e71eee65e08f93975b753ba9a2dd64526aa66340 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 

 Ipsit Sharma Technical Engineer | Fareye 

   Call: +91 70-6595-6595   

 

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 Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message. 

                           
                            On
                            Fri, 30 Oct at  9:56 PM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Apoorv, 
   
 Greetings!! 
   
 Let us check the above-shared case at our end and we will revert you soon with an update. 

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/e22c8445dd65d0218e36c361e71eee65e08f93975b753ba9a2dd64526aa66340 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 
 Thanks & Regards,  
   
 Priyanka Yadav | Technical Engineer  
   
 FarEye - Enabling Digital Logistics | Call: +91 70-6595-6595 

   
Call: +91 70-6595-6595 
 || www.getfareye.com 

 

 
 Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message. 

 

                            On
                            Fri, 30 Oct at  9:10 PM
                            ,  Apoorv Joshi <[email-masked]>  wrote:

 Hi Jessie, 
   
 The status is still not updated. 
   
 Please advise. Thank you for your help! 
   
 Regards, 
 Apoorv 

 
From: "Jessie Caparas" <[email-masked]> To: "FarEye Support" <[email-masked]>, "Shatakshi Pandey" <[email-masked]>, "Bhaskar Mandelia" <[email-masked]>, "Vishwajeet Singh" <[email-masked]> Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "hemyar nasser" <[email-masked]> Sent: Friday, 23 October, 2020 12:29:03 Subject: RE: Order Status Updation - 6480046263 

 

 
 Hi Team, 
   
 Please update the status as RTO Initiated. 
   
 There is no record found in the fareye portal. 
   
 04 Jun 2020 
 05:08 PM 

 Thank you and Kind Regards, 
 Jessie Caparas 
 Email: 
[email-masked] 
 T: +97145172087 

 

From: Apoorv Joshi <[email-masked]>  
Sent: Thursday, October 22, 2020 6:02 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; hemyar nasser <[email-masked]> 
Subject: Order Status Updation - 6480046263 

   
 
External email sender, please take precaution.

 
 
 Hi Team, 

   

 With reference to the order number: 6480046263 

 AWB: 45764505253 

   

 The following order is returned to us under the following tracking as per Aramex: 44942810511 however, as per the order status it is showing delivered while the order
 is NDR. Kindly assist in getting the order status updated to NDR. Customer is chasing for the refund. 

   

 Thank you for your help! 

   

 Regards, 

 Apoorv 

 
 
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