Subject: RE: Refund Not Processed//Order ID: 6226972130
From: Mohd Imran <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Ebrahim <[email-masked]>, seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 3 Nov 2020 08:16:42 +0000

Hi Fauzan,

Refund processed yesterday.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Monday, November 2, 2020 5:38 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Ebrahim <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Refund Not Processed//Order ID: 6226972130
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to order #6226972130
RMA: 1000073039
Tracking ID: RP1014200002298

The Item has been collected from customer and delivered to Conlo on Oct 22, 2020. but the RMA got canceled. Kindly chack and assist us to process the RMA.

Regards,
Fauzan

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, October 29, 2020 10:58:06 PM
Subject: Refund Not Processed//Order ID: 6226972130

Hi Team,

Problem Statement: Refund Not Processed
Order Date : Sep 24, 2020
Order ID: 6226972130
Tracking ID: RP1014200002298
RMA: 1000073039

Assistance Required: Need refund for customer.

Issue Description: As per the Aramex website the return item has been returned to WH on 22 Oct 2020 and till now the RMA not processed kindly check and process the RMA asap and update us.

Regards,
Ebrahim Hageb

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