Subject: refund not processed and the return item delivered to the WH .
From: "Yahya Ahmed. Mohammed Ali Al- Dhurafi" <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Mon, 2 Nov 2020 08:12:20 -0700 (MST)

Hi Team, 

Problem Statement: (refund not processed) 

Order Date :Oct 6, 2020 

Order ID: 6230641083 
Tracking ID: 46286865925 
RMA no:1000062328 
Tictet no:1628640 
Assistance Required: Need an urgent refund to the customer. 

Issue Description: The return request was created on10/12/20 1:22 AM it has been delivered to WH on :20 Oct 2020 as we already escalated to WH but there is no response. 

Kindly cantact with the concern team to arrange refund to the customer as soon as possible. 

Regards, 
Yahya