Subject: Refund Not Processed//Order ID: 6226972130
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Ebrahim <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 2 Nov 2020 06:38:01 -0700 (MST)

Hi Team, 

With reference to order # 6226972130 
RMA: 1000073039 
Tracking ID: RP1014200002298 

The Item has been collected from customer and delivered to Conlo on Oct 22, 2020 . but the RMA got canceled. Kindly chack and assist us to process the RMA. 

Regards, 
Fauzan 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, October 29, 2020 10:58:06 PM 
Subject: Refund Not Processed//Order ID: 6226972130 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Sep 24, 2020 
Order ID: 6226972130 
Tracking ID: RP1014200002298 
RMA: 1000073039 

Assistance Required: Need refund for customer. 

Issue Description: As per the Aramex website the return item has been returned to WH on 22 Oct 2020 and till now the RMA not processed kindly check and process the RMA asap and update us. 

Regards, 
Ebrahim Hageb