Subject: Refund Not Proccessed
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 2 Nov 2020 06:30:46 -0700 (MST)

Hi Team, 

With reference to order # 6221033386 

Kindly assist us to process the below RMA ( 24135117 ) with value ( SAR213.3 ) as it has been returned to Conloc under AWB: 46175926090;I054BB1 on 10 Sep 2020 . as we are not getting any updated from child ticket. 

Regards, 
Fauzan 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, November 2, 2020 3:33:19 AM 
Subject: Re: Refund Not Proccessed 

Hi Team, 

Problem Statement: Refund Not Proccessed 

6221033386 - 46175926090;I054BB1 
Assistance Required: Refund not processed 
Child Ticket: 1561482 

Issue Description: Customer raised a return request and as per customer she/he handed over all items to the courier team. 

but according to the hybris the refund has not been process for items, So we request you to check under RMA, 24135117 how many item has been received in our warehouse and process the refund. 

Regards, 
Shafeeque