Subject: RE: Refund Not Processed
From: Mohd Imran <[email-masked]>
To: Ksaconloc Returns <[email-masked]>, ArishLaila <[email-masked]>, Mohammed Awad MohammedGaily <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>
Date: Mon, 2 Nov 2020 13:27:00 +0000

Hi @Ksaconloc Returns<mailto:[email-masked]> @ArishLaila<mailto:[email-masked]> @Mohammed Awad MohammedGaily<mailto:[email-masked]>,

Please get below return processed.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Monday, November 2, 2020 5:22 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Refund Not Processed

External email sender, please take precaution.
Hi Team,

With reference to order #6222580203

Kindly assist us to process the below RMA (1000005343) with value (108) as it has been returned to Conloc under AWB: 46132373906 on 01 Oct 2020 . as we are not getting any updated from child ticket.

Regards,
Fauzan

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, October 25, 2020 5:00:09 PM
Subject: Refund Not Processed

Hi Team,

Problem Statement: Refund Not Processed

Order ID: 6222580203
Return Tracking ID: 46132373906
Assistance Required:  Refund not processed

Issue Description: Customer raised a return request for 1 item and as per customer she/he handed over 1 items to the courier team.

but according to the hybris the refund has not  been process for items, So we request you to check under RMA 1000005343  how many item has been received in our warehouse and process the refund.

Regards,
Shafeeque

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