Subject: Re: Amount Deducted Twice //order 8202041170
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Ebrahim <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 2 Nov 2020 06:25:30 -0700 (MST)

Hi Ebrahim, 

Added on Kuwit finance team sheet. 
https://docs.google.com/spreadsheets/d/1cRAuv2oTjUALyf3DuS_AWpQZTdrAVrEY/edit#gid=989745667 

Regards, 
Fauzan 

From: "Ebrahim" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Monday, November 2, 2020 1:33:43 AM 
Subject: Re: Amount Deducted Twice //order 8202041170 

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Jessie Caparas" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Mustafa Chakki" <[email-masked]>, "Reddy Prasad" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Ebrahim" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Harish Thakor" <[email-masked]>, "Anju John" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]> 
Sent: Sunday, 25 October, 2020 23:29:06 
Subject: RE: Amount Deducted Twice //order 8202041170 

[ mailto:[email-masked] | @Mustafa Chakki ] [ mailto:[email-masked] | 
@Reddy Prasad ] 

For your help please. 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

From: Apoorv Joshi <[email-masked]> 
Sent: Saturday, October 24, 2020 1:12 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Mustafa Chakki <[email-masked]>; Ebrahim <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]> 
Subject: Re: Amount Deducted Twice //order 8202041170 

External email sender, please take precaution. 

Hi Team, 

Please assist in closure of the below case. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Mustafa Chakki" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Ebrahim" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Harish Thakor" < [ mailto:[email-masked] | [email-masked] ] >, "anju john" < [ mailto:[email-masked] | [email-masked] ] >, "Rashid Gafoor Kaskar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 15 October, 2020 19:57:09 
Subject: Re: Amount Deducted Twice //order 8202041170 

Hi Team, 

Please assist in closing the below case on priority. Thank you for your help! 

Regards, 

Apoorv 

From: "Ebrahim" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 17 September, 2020 15:16:37 
Subject: Amount Deducted Twice //order 8202041170 

Hi Team, 

The customer is claiming that the amount for the order 8202041170 has been deducted twice, and shared with us the proof PFA as he provided both transaction IDs: 

025220002005 

025222001856 

Need your assistance. 
Please refund if the amount has been deducted. 

Regards 
Ebrahim Hageb 

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