Subject: Google Tracker Sheet - Kuwait Finance Escalation
From: Mohammad Shababe Quamar <[email-masked]>
To: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Mustehsan Siddiqui <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Mon, 2 Nov 2020 12:16:40 +0000

Hi @seeta.seeta<mailto:[email-masked]> @Fauzan Ahmad, Musalman<mailto:[email-masked]>

Thanks for attending the session.

As discussed, cases where customers complaints that amount has been deducted however customer support does not have a relevant order ID against the claimed amount, will still be escalated through google sheet.

https://docs.google.com/spreadsheets/d/1cRAuv2oTjUALyf3DuS_AWpQZTdrAVrEY/edit#gid=989745667

Thanks,
Shababe Quamar
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