Subject: Re: Refund request ticket number//1639799 . KENT
From: Seeta Seeta <[email-masked]>
To: Mustafa Chakki <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, "Ahmed Fathalrahman, Alsharif. Ahmed" <[email-masked]>, escalations dxbteam <[email-masked]>, Rashid Gafoor Kaskar <[email-masked]>, anju john <[email-masked]>, Harish Thakor <[email-masked]>
Date: Mon, 2 Nov 2020 04:50:50 -0700 (MST)

Hi Mustafa, 

Need your assistance in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ahmed Fathalrahman, Alsharif. Ahmed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]> 
Sent: Monday, November 2, 2020 5:18:28 PM 
Subject: Refund request ticket number//1639799 . KENT 

Hi Team, 

Problem Statement: Urgent refund request. 
Order Date : 7-9-2020 
Order ID: N/A 
Tracking ID: N/A 
Assistance Required: Kindly process the refund in urgent. 
Issue Description: The customer tried to make order and somehow he/she couldn't and the amount deducted from his/her account 
The amount : KWD 105.500 has been deducted but the order has not places successfully, 
Kindly check the attachment for the bank statement and the bank deduction transaction. 
Regards, 
Ahmed