Subject: Refund request ticket number//1639799 . KENT
From: "Ahmed Fathalrahman Alsharif. Ahmed" <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 2 Nov 2020 04:48:28 -0700 (MST)

Hi Team, 

Problem Statement: Urgent refund request. 
Order Date : 7-9-2020 
Order ID: N/A 
Tracking ID: N/A 
Assistance Required: Kindly process the refund in urgent. 
Issue Description: The customer tried to make order and somehow he/she couldn't and the amount deducted from his/her account 
The amount : KWD 105.500 has been deducted but the order has not places successfully, 
Kindly check the attachment for the bank statement and the bank deduction transaction. 
Regards, 
Ahmed