Subject: Re: Arabic Language Test - Amir Abdul Aziz
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: HR <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Deeksha Dadu <[email-masked]>, Seeta Seeta <[email-masked]>, Niren Dsouza <[email-masked]>
Date: Mon, 2 Nov 2020 04:21:41 -0700 (MST)

Hi Harpreet, 

Candidate have not written enough in the first answer. However rating for the last two answers 7/10. 

Regards, 
Fauzan 

From: "HR" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Niren Dsouza" <[email-masked]> 
Sent: Monday, 2 November, 2020 14:32:32 
Subject: Fwd: Arabic Language Test - Amir Abdul Aziz 

Hi Team, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 31 Oct, 2020, at 13:52, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Amir Abdul Aziz / (91) 7736868036 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Sir , I'm really sorry for the troubles you have faced. There was a mistake at our end regarding your address. I apologize for the inconvenience. I'll call the delivery guy right now and will make sure you will get your pizza without any further delays. And I'm also providing you a special coupon, which you can use for your next order and you'll get 50% off. Can you please provide me your address one more time as I was not able to write it correctly last time. Then your pizza will be at your door within half an hour. Our delivery guy is close to your place. I'll provide his number and you can contact him directly 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I'm 24 years old . I graduated from the university of Calicut, kerala in Functional Arabic wich deals with arabic language and translation. I have been working as a translator for a software company where I translate English technical words to Arabic for the development of software. I have 2 brothers and a sister. My father was a teacher . My mother is house wife. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	خدمة عملاء رائعة تجعل العميل سعيدًا بمخاوفه 

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	أنا لاعب فريق جيد . ولدي اهتمام كبير بالتفاصيل . وأدير الأعمال في الوقت المناسب . ولدي معرفة باللغة العربية الحديثة . وأنا عامل مخلص 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	لقد سافرت إلى المدينة المنورة . تقع في المملكة العربية السعودية . زرت مع عائلتي . زرت المدينة المنورة في شهر رمضان. مكثت هناك لمدة أسبوع . إنها مدينة كبيرة. تغطيها الصحاري. المدينة المنورة هي ثاني مدينة مقدسة في الإسلام . تتم زيارة المدينة عادة كجزء من فريضة الحج. إن أهل المدينة كرماء جدا . إنهم أفضل مضيفين في العالم . توجد فيها مسجد النبوي . مسجد كبير جدا . كانت تسمى يثرب ولكن تم تغيير الاسم بعد هجرة نبى الله محمد صلى الله عليه وسلم إليها من مكة المكرمة . توجد ثلاث مساجد مشهورة في المدينة المنورة وهي مسجد قباء (أول مسجدٍ بُني في الإسلام)، ومسجد القبلتين، والمسجد النبوي الذي يضم رفات رسول الله محمد (صلى الله عليه وسلم) الشريفة . كنت محظوظًا لزيارة كل هذه المساجد . لقد كانت تجربة رائعة زيارة هذه المساجد . كنا نسافر بالحافلة . لقيت هناك مسافرون من بلاد مختلفة . من مصر و من قطر و من فلسطين و من النان . لقد تواصلت معهم باللغة العربية . إنها مدينة جميلة بها مواطنون رائعون.