Subject: Re: Arabic Language Test - Abu Bakar
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: HR <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Deeksha Dadu <[email-masked]>, Seeta Seeta <[email-masked]>, Niren Dsouza <[email-masked]>
Date: Mon, 2 Nov 2020 03:48:58 -0700 (MST)

Hi Harpreet, 

The candidate haven't written much but his spoken is good. I have marked him 8 out of 10. 

I have 

From: "HR" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Niren Dsouza" <[email-masked]> 
Sent: Monday, 2 November, 2020 14:03:50 
Subject: Fwd: Arabic Language Test - Abu Bakar 

Hi Team, 

Please check 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 2 Nov, 2020, at 01:02, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Abu Bakar / (+91) +918445885746 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Definitely i will apologize and will inform him that this is the mistake which was done by me not from the company,and i will promise him not to repeat him again and will politely handle him. 
Sir i am sorry for this mistake,please wait five minutes more your pizza will be there soon,and you will enjoy more because hunger also increases the taste and patience make you to eat more... 

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	My Name is Abu bakar 
I am from India 
Completed my basic Education from Saudua Arabia and my graduation from India. 
I have my masters from renowned and famous University. 
Can speak and write 4 lanugaes fluently amd grammatically. 
Writer 
Poet 
Ambitious 
Editor 

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	الفرق بين الخدمات 
الاول: ان يكون الانسان صابرا و مخلصا 
الثاني والاولي ان يكون صابر مع الزبون وان يظهر له الاخلاص دون ان يعلمه 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	استطيع ان اعمل في اي وقت من اليوم 
استطيع ان افهم اللغات المتعددة 
انا بحمد الله امينا و مخلصا 
اني ايضا صابرا و شاكرا 
امنيتي ان اكون فائز في جميع مجالات الحياة 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	انا من مدينة لكناؤ من عاصمة اترا برا ديش،وهي عاصمة ذات لغات كثيرة واناس لا تحصي 
لكناؤ بلد لها اهمية كبري في بناء المجتمع الصالح،،لان تاريخها مليئة . 
عاشت في حضنها ادباء و علماء ولعبوا دورا هاما 
وعلينا ان نقرا تاريخها و نطالعها كي نعلم حضارتها و ثقافتها...