Subject: RE: 6221513764 // Refund Not Processed
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, M Ataullah <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 2 Nov 2020 09:22:52 +0000

Hi Apoorv,

This is refunded

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Saturday, October 31, 2020 1:56 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; M Ataullah <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Re: 6221513764 // Refund Not Processed

External email sender, please take precaution.
Hi Team,

Please assist in closing the below case. No update on child ticket: 1565420 in 25 days, Item that is returned is 162159883 - - Skechers Low Top Textured Walking Shoes.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Subject: 6221513764 //  Refund Not Processed

Hi Team,

Problem Statement: Refund Not Processed

Order Date : Sep 5, 2020

Order ID: 6221513764
Return Tracking ID: 46283658153
Child Ticket: 1565420
Assistance Required: Need urgent process the RMA 1000009834

Issue Description: Customer raised a return request for 1 item and as per customer she/he handed over the item to the courier team.

As per tracking ID it has been received from our end, so kindly process the RMA,

Regards,
Ataullah

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com