Subject: Update the status of the order and initiate the Refund .
From: "Yahya Ahmed. Mohammed Ali Al- Dhurafi" <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Mon, 2 Nov 2020 02:08:00 -0700 (MST)

Hi Team, 

Problem Statement: Update the status of the order and initiate the Refund . 

Order Date :Sep 24, 2020 

Order ID: 6226907275 
Ticket no:1640437 
Assistance Required:Need an urgent refund and update the status of the order. 

Issue Description:Customer applied for the order on Sep 24, 2020 and there is no consignement of the order and its not delivered to the store (click and collect). 
Kindly contact the concern team to arrange refund to the customer as soon as possible and update the status of the order. 

Regards, 
Yahya