Subject: RE: Refund Not Processed//Order ID: 6223370042
From: Jessie Caparas <[email-masked]>
To: Ksaconloc Returns <[email-masked]>
Cc: Ebrahim <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Shatakshi Pandey <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 2 Nov 2020 04:33:36 +0000

Thanks!

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Ksaconloc Returns <[email-masked]>
Sent: Sunday, November 1, 2020 12:20 PM
To: Jessie Caparas <[email-masked]>
Cc: Ebrahim <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Shatakshi Pandey <[email-masked]>; Fauzan Ahmad . Musalman <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: RE: Refund Not Processed//Order ID: 6223370042

Dear
Greetings

Please note the below Processing details.

Regards,
Amir Reyazi
Conloc Returns
Ext – 4647

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, October 31, 2020 8:05 AM
To: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Ksaconloc Returns <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Shatakshi Pandey <[email-masked]<mailto:[email-masked]>>
Cc: Ebrahim <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: RE: Refund Not Processed//Order ID: 6223370042
Importance: High

@Ksaconloc Returns<mailto:[email-masked]> @Ramesh Gottimukkala<mailto:[email-masked]> @Shatakshi Pandey<mailto:[email-masked]>

Please close the return and action ticket ID 1595277

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, October 31, 2020 7:17 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Ebrahim <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Refund Not Processed//Order ID: 6223370042
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to order #6223370042

Kindly assist us to process the below RMA (1000011215) with value (SAR126.9) as it has been returned to Conloc under AWB: RP09231000346 on Oct 5, 2020. And we are not getting any updated from child ticket.

Regards,
Fauzan

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, October 23, 2020 11:10:26 PM
Subject: Refund Not Processed//Order ID: 6223370042

Hi Team,

Problem Statement: Refund Not Processed
Order Date : Sep 12, 2020
Order ID: 6223370042
Tracking ID: RP09231000346
RMA: 1000011215

Assistance Required: Need refund for customer.

Issue Description: As per the Fareye website the return items has been returned to WH on Oct 5, 2020 and till now the RMA not processed kindly check and process the RMA asap and update us.

Regards,
Ebrahim Hageb

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