Subject: Re: Refund Not Proccessed
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 1 Nov 2020 14:10:31 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Proccessed 

Order Date : 6/09/2020 

Order ID: 6221954592 
Return Tracking ID: 46178775462;I15AEB2 
Assistance Required: Refund not processed 
Child Ticket : 1559657 

Issue Description: Customer raised a return request for 2 item and as per customer she/he handed over all 2 items to the courier team. 

but according to the hybris the refund has not been process for items, So we request you to check under RMA 24134426 

how many item has been received in our warehouse and process the refund. 

Regards, 
Shafeeque