Subject: Re: Refund Not Processed
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 1 Nov 2020 14:06:19 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : 24/09/2020 

Order ID: 6226812597 - RMA: 1000018272 
Return Tracking ID: 46282857983 
Child Ticket : 1572327 

Issue Description: Customer raised a return request for 2 item under 2 RMA and as per customer she/he handed over all 2 items to the courier team under the RMA: 1000018272 

but according to the hybris the refund has not been processed for items, So we request you to check under RMA 1000018272 how many item has been received in our warehouse and process the refund. 

Regards, 
Shafeeq