Subject: Refund Not Proccessed
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 1 Nov 2020 13:31:59 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Proccessed 

Order Date : 19/09/2020 

Order ID: 6225528992 
Return Tracking ID: 46181078134 
Child Ticket : 1616729 
Assistance Required: Refund not processed 

Issue Description: Customer raised a return request for 8 item and as per customer she/he handed over all 8 items to the courier team. 

but according to the hybris the refund has not been process for items, So we request you to check under RMA 1000012436 how many item has been received in our warehouse and process the refund. 

Regards, 
Shafeeque