Subject: Re: Refund Not Processed
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 1 Nov 2020 11:23:28 -0700 (MST)

Hi Team, 

Kindly assist . 

regards 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, October 25, 2020 8:15:14 PM 
Subject: Refund Not Processed 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : 20/09/2020 

Order ID: 9604008432 
Return Tracking ID: 46038415732 
Assistance Required: Refund not processed 

Issue Description: Customer raised a return request for 2 item and as per customer she/he handed over all 2 items to the courier team. 

but according to the hybris the refund has not been process for items, So we request you to check under RMA 1000012069 how many item has been received in our warehouse and process the refund. 

Regards, 
Shafeeque