Subject: Re: Refund Not Processed
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 1 Nov 2020 10:36:55 -0700 (MST)

Hi Team, 

Kindly assist in the below. 

Regards 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, October 25, 2020 8:36:04 PM 
Subject: Refund Not Processed 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : 08/08/2020 

Order ID: 6214664925 
Return Tracking ID: 46071729690;H146805 
RMA: 24072085 
Assistance Required: Refund not processed 

Issue Description: Customer raised a return request for 3 item and as per customer she/he handed over all 3 items to the courier team. 

but according to the hybris the refund has not been process for items, So we request you to check under RMA 24072085 how many item has been received in our warehouse and process the refund. 
Kindly do the needful as no action from child ticket. 

Regards, 
Shafeeque