Subject: Re: Late Shipping//Order ID: 6228028839
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 1 Nov 2020 10:07:56 -0700 (MST)

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 22 October, 2020 03:00:23 
Subject: Late Shipping//Order ID: 6228028839 

Hi Team, 

Problem Statement: Late Shipping 
Order Date : Sep 27, 2020 
Order ID: 6228028839 
Tracking ID: S002416111784 

Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Sep 27, 2020 and till now she has not received the order. As per the hybris the order status is ready to be shipped. 
Customer is chasing us for her order so we request you to expedite the delivery date asap. 

Regards, 
Ebrahim Hageb