Subject: Re: Late Shipping//Order ID: 6233254108
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 1 Nov 2020 09:14:56 -0700 (MST)

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 29 October, 2020 23:35:53 
Subject: Late Shipping//Order ID: 6233254108 

Hi Team, 

Problem Statement: Late Shipping 
Order Date : Oct 15, 2020 
Order ID: 6233254108 
Tracking ID: 46287835694 

Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Oct 15, 2020 and till now she has not received the order. As per the hybris the order status is shipped. 
Customer is chasing us for her order so we request you to expedite the delivery date asap. 

Regards, 
Ebrahim Hageb